Shipping Policy
Shipping Policy
Last updated: March 2026
Shipping Zones
We ship worldwide! Available shipping destinations are displayed during the checkout process.
Processing Times
Orders are generally processed within 1 to 3 business days after payment confirmation. You will receive a confirmation email with a tracking number once your order has been shipped.
Delivery Times
Delivery times vary depending on your location:
- France & Europe: 5 to 10 business days
- USA, Canada & Australia: 7 to 15 business days
- Rest of the World: 10 to 20 business days
These times are estimates and may vary depending on the time of year, customs clearance, and local postal services.
Shipping Costs
Shipping costs are calculated based on the weight of your order and your delivery address. They are displayed before you confirm your order.
We regularly offer promotions with free shipping above a certain order amount.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email so you can follow your parcel in real time.
Delivery Issues
If you experience any issue with your delivery (lost, damaged, or undelivered parcel), please contact us immediately via our Contact page. We will do our best to resolve the issue as quickly as possible.
Delivery to a Different Address
You can have your order delivered to an address different from your billing address. Simply make sure all information is correct when placing your order.
Customs & Import Duties
International orders may be subject to customs fees or import duties depending on the destination country. These charges are the responsibility of the recipient.
Questions
For any questions regarding shipping, feel free to contact us.